Tom Troy

Chief Executive Officer

Tom serves as Chief Executive Officer and is responsible for driving The Mutual Group’s strategic vision, expanding its platform, and delivering exceptional value to its members. Tom is a highly experienced insurance executive with a proven track record of leading organizations through periods of transformation and growth. He brings over 30 years of experience at several major insurance carriers, including senior leadership roles at some of the largest and most-well respected mutual and reciprocal carriers.

Most recently, Tom served as Chief Transformation Officer at USAA and previously held the role of President and CEO at CSAA Insurance Group. Prior to leading CSAA, Tom was an Executive Vice President at Allstate, where he oversaw a multi-billion-dollar portfolio of the insurer’s non-Allstate brands including Esurance, Ivantage, Encompass, and business insurance. He also previously served in a variety of Executive Vice President roles at Liberty Mutual and held senior leadership positions with Safeco Insurance.

Tom holds a bachelor’s degree from the University of Washington and an MBA from Seattle University. 

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